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Monday, Nov 17 2008

Our hearts are thumping and adrenalin levels are high as we tell you about the just-released Day’s CQ5 WCM. To get as close as possible to a real-life experience, we went ahead and installed the software from scratch and played with it for a couple of days. It was a fun ride.

Without further due, let’s jump in and see what Day came up with after three years of WCM silence.

The more you delete, the more you simplify. The more you simplify, the more you increase the chances of your customers succeeding on your website.

Monday, Nov 10 2008

Listening to customers is not enough. You must listen to the right ones.

Monday, Oct 27 2008

A self-service website can only be effective when people can complete the tasks they came to complete.

Monday, Oct 20 2008

It’s time for a more realistic view of technology. Human input is still useful, and in some situations essential.

Monday, Oct 13 2008

Climate change or global warming? Pandemic flu or bird flu? Learning or training? Should we choose the ‘correct’ words or the words people actually use?

Monday, Oct 6 2008

We don’t scan a webpage. Instead, we scan a particular block or section of it.

Monday, Sep 29 2008

On the Web, nothing is more damaging to your organization’s reputation and brand than out of date content.

Tuesday, Sep 23 2008

A while back, we wrote about how companies are not in the habit of retaining and organizing their documents in a logical structure — which, in turn, is driving up their legal costs. The article fueled a frenzy of feedback from companies in the eDiscovery business.

They wanted to offer information about their services, and we saw it as an opportunity to pick their brains about what goes into the process, the challenges facing the industry and where the future of eDiscovery will take us.

Monday, Sep 22 2008

The Internet thrives in information-rich societies. Traditional communications and marketing thrive in information-poor ones.

Monday, Sep 15 2008

The complexity tax is demanded by those who want to create dependency.

Friday, Sep 12 2008

California-based semantic search experts at Cognition Technologies know their semantic search business and according to them, search engines like Google, Cuil and Yahoo! Search Monkey are not the real deal, when it comes to true semantic searching. CMSWire had a chat with Cognition to get the scoop on what a real semantic search engine should do.